Frequently Asked Questions

• Can I make a booking amendment?

  Yes, you can. Please amend your booking on our website or email our reservation department for assistance at reservation@sarvaubud.com with the title "Change of Reservation" Please note that any change is subject to room availability.

• What is your cancellation policy?
• How if there is a refund will be conducted?
• What are the check-in and check-out times?
• What is your children's policy?
• What about late check-out and day use?
• Can I have airport pick up?
• How do I check the room availability and rates?
• How do I extend my stay?
• Which credit cards do you accept?
• What's included in the room rate?
• How far is Sarva Ubud from the airport?
• Honeymoon or Anniversary?